Account and data deletion — До слёз
English translation for reference. The original Russian offer and its terms remain available in Russian. The app brand is «До слёз» (Dooslez).
Delete an account in «До слёз» (Dooslez)
Open Profile → Settings → Delete account. Read the consequences, enter DELETE and confirm. If generation is still running, wait for it to finish and try again. The current Russian interface labels are «Профиль → Настройки → Удалить аккаунт».
Request deletion without installing the app
Email akshentsev.nikolai@yandex.ru with the subject «До слёз — account deletion». Include the email used to sign in, or your platform (Telegram, VK or MAX) and account ID. The controller will verify account ownership and process the request. Do not send a password, one-time sign-in code or card details.
What happens to your data
The profile and associated song records, lyrics, drafts and support conversations are removed from the operational database. All sign-in sessions are revoked. Deletion through the app also clears its song downloads on the current device. The balance and access to songs cannot be restored. Files you exported to other apps remain with you.
To delete selected data without deleting the account, enquire about retained information or request removal of media and data held by processors, explain this in your email. Backups and technical and financial records may require separate handling according to applicable retention duties. See the privacy policy and section 7 of the public offer; the controller will communicate the handling time and outcome of the request.
Controller: individual entrepreneur Nikolay Anatolyevich Akshentsev, INN 023201000305, OGRNIP 323366800109254. Contact: akshentsev.nikolai@yandex.ru.